Returns & Refunds - Benn Francis
29574
page-template,page-template-full_width,page-template-full_width-php,page,page-id-29574,theme-bridge,bridge-core-2.7.0,woocommerce-no-js,qode-page-transition-enabled,ajax_fade,page_not_loaded,,qode-title-hidden,qode_grid_1300,columns-3,qode-child-theme-ver-1.0.0,qode-theme-ver-25.5,qode-theme-bridge,disabled_footer_top,qode_header_in_grid,wpb-js-composer js-comp-ver-6.6.0,vc_responsive

Returns & Refunds

Do you have a return policy?

If the original artwork doesn’t satisfy you entirely, you have 7 business days from receipt of the artwork to return it in its original package. Unfortunately, after 7 days I am unable to offer refunds or exchanges. To be eligible for a return, your item must be in the same condition that you received it.

In the event that your product is damaged during delivery, I’ll send out a replacement item free of charge. If the product is a one off creation such as an original or Orgonite I’ll refund the purchase price of your damaged product.

  • Please note shipping charges will not be refunded.
  • Proof of damage is required for all refunds.
  • Refunds will be processed onto the original form of payment (Credit Card or PayPal)