How and when should interested customers contact you?
Don’t be afraid to make contact through the contact page, I will endeavour to get back to you as soon as possible
What are your payment options?
We accept the following payment methods
Do you have a return policy?
- Visa, Mastercard, and American Express debit and credit cards
If the original artwork doesn't satisfy you entirely, you have 7 business days from receipt of the artwork to return it in its original package. Unfortunately, after 7 days I am unable to offer refunds or exchanges. To be eligible for a return, your item must be in the same condition that you received it.
In the event that your product is delivered damaged, I'll send out a replacement item free of charge. If the product is a one off creation such as an original or Orgonite I’ll refund the purchase price of your damaged product.
What shipping options do you offer?
- Please note shipping charges will not be refunded.
- Proof of damage is required for all refunds.
- Refunds will be processed onto the original form of payment (Credit Card or PayPal)
My packaging and shipping costs are determined by the product you order as they all have different needs and requirements, if you order from outside of Australia there will be a slight increase in costs. If you live local to Western Australia I also offer a pickup option. I’m more than happy to make alternative arrangements for delivery especially at this time, select the pickup option and send me an email through the contact page
Please keep in mind Due to Covid-19 there may be a delay in delivery, but rest assured I will do my best to have it to you as soon as possible
Delivery is usually 5 – 10 business days
How are your prints packaged for delivery?
Matted prints come in a clear plastic bag that is then put in a resealable bag tapped in and wrapped in cardboard.
Limited edition prints are sandwich between cardboard, sealed in plastic then wrapped in cardboard.
Do you use environmentally friendly materials?
Yes as much as I can, these big companies make it hard but no excuses right.
All packaging is recyclable and/or biodegradable except for the bags that cover the prints, I am yet to find an alternative.
If you print limited editions of your originals, what is the size of the edition?
I currently have limited edition fine art prints of the 3D resin originals and they are limited to 50 and will not be run again. Any specific info regarding limited edition prints will be available on the product page next to the print.
Do your prints come with a certificate of authenticity?
Yes the limited edition prints do and they are number and signed
The matted prints do not however they are also signed
Do you help customers with the selection of frames for your artwork?
I have a great local framer who I use and we can arrange for prints or originals to be framed before delivery.